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Merchandise Return Policy

Returnable Items (original store receipt required):

All items not excluded below that are unopened, sealed and shrink-wrapped may be returned within 7 (seven) days of purchase and are subject to a 15% restocking fee.

Non-returnable Items:

Items that have been opened (seal removed, shrink wrap broken or box opened etc)

Custom order items

Special order items

Sale items & promotional items

Refunds:

SAP accounts will be credited within 45 business days

Credit card and J-Cash accounts will be credited within 5-7 business days

Refunds can only be credited back to original form of payment

Original credit card or J-Card required to process a refund

We reserve the right to limit purchases based on return history