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Course/Learning Management Systems

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Advanced Academic Programs

https://advanced.jhu.edu/current-students/technology-help-support/

jhaap@support.edu.help

Blackboard
https://blackboard.jhu.edu/
Arts and Sciences

https://cer.jhu.edu/bb
Email cerweb@jhu.edu

Carey Business School

24/7 Technical Help for Carey Courses:

For tech support needs (regarding Blackboard, Zoom, Remote Proctor Now, etc.), please contact the Online Course Technical Support:

The Online Course Technical Support is available 24 hours a day, 7 days a week. For faster response time, we recommend using the chat or phone options.

Note: The Online Course Technical Support is available for both online and onsite (Remote-Live) courses 

Engineering

https://cer.jhu.edu/bb
Email cerweb@jhu.edu

Engineering for Professionalshttp://ep.jhu.edu/helpdesk or email ep-help-desk@jhu.edu
Peabody

Contact Peabody Service Desk:

SAISPlease contact sais.odl@jhu.edu or 202.663.5959.
School of EducationContact SOE Online Learning Support:
School of MedicinePlease contact oac@jhmi.edu or call 410-627-5500.
School of NursingContact the JHUSON Help Desk:
School of Public Healthhttps://ctl.jhsph.edu/help/Course Plushttps://courseplus.jhu.edu/