Cellular Questions & Changes

General Questions regarding cellular service, changes to your voice and/or data plan, and cancellations should be directed as follows (procedure changes depending on the vendor):

Verizon Wireless
AT&T

General Questions regarding Verizon Wireless Service
should be directed to:

Kimberly Gane
Major Account Manager
301-471-1235
kimberly.gane@verizonwireless.com

 

Changes to Verizon Wireless service (including rate plan
changes and cancellations) should be directed to:

Cellular@jhu.edu

or

Cellular@jhmi.edu

General Questions and changes to AT&T Mobility service (include rate plan changes and cancellations) should be first directed to:

AT&T Mobility Business Services
1-800-999-5445

 

If AT&T Mobility Business Services cannot answer your question, please contact:

Joe Tewey
Universal Account Manager (Healthcare)
410-782-2962
jtewey@att.com

Marilyn Butler
Global Account Manager
216-577-7722
mb6896@att.com