Billing Changes

Billing of all landline telecommunications charges is through the Telesoft Call Accounting and Asset Management System. Two systems are managed, each supporting our various campus locations.


Before contacting Telecommunications, please have the following information available:

Telephone Extension (telephone number)

SAP Cost Center or Internal Order

Is your billing change for Monthly Recurring Charges only? Local Charges? Long Distance?

 

For East Baltimore (incl Bayview Medical Center):
Email JHH_TELECOM@jhmi.edu

For Homewood campus (incl Eastern HS, MCC, DC, White Marsh, Candler, Mt Washington):
Email JHU_TELECOM@jhu.edu

For Cellular billing changes:
Email Cellular@jhu.edu