Azure B2B Resource Center

Azure business-to-business (B2B) collaboration is a feature that allows Johns Hopkins staff to invite members from other organizations to access our applications. When outside users register for a B2B email account, they will receive a Microsoft365 account from the owner of the application they are attempting to access.

Frequently Asked Questions

Why am I here?

If you were redirected here after accepting the guest invitation from Microsoft on behalf of Johns Hopkins, then you have been registered to take training. The myLearning system will be available for you to login 24 hours after your invitation date. Please reach out to the contact or department that requested your guest account if you have any questions. 

Why can’t I sign in to my application?

Verify you’re using the correct B2B email account that the application owner registered for you. Also, make sure you’re trying to sign into the right application system (e.g., learning.jhu.edu).

How do I change my password?

Your password is managed by your email provider (Gmail, Yahoo, etc.). Please use their password reset service.

I lost the email invitation that Johns Hopkins sent to me.

You can go directly to the URL that the application owner provided.

Can I log on with multiple Microsoft365 accounts on the same computer?

If you are logging into a new Microsoft365 account, you may find that your browser has saved your credentials from an existing account, and the application will attempt to log into that account automatically.


Options to switch between accounts:

  • Sign out of the account you are signed in with, and then sign in with the other account.
  • Use a different web browser.
  • Open a “private session” in your current web browser. Click the browser icons below to learn more: