https://advanced.jhu.edu/current-students/technology-help-support/
Email: jhaap@support.edu.help
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Students and Faculty: If you are encountering issues with your JHED ID, MS Authenticator, or SIS, please contact 410-516-HELP.
Students: If you are encountering issues with the learning management system, please contact your course TA or instructor.
Faculty and Staff: https://cer.jhu.edu/bb
Email: cerweb@jhu.edu
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24/7 Technical Help for Carey Courses:
For immediate support, please contact the Online Course Technical Support (OCTS):
System
Contact Peabody Service Desk:
at https://servicedesk.peabody.jhu.edu
by phone at 677-208-6540
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Please contact sais.odl@jhu.edu or 202.663.5959.
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Contact SOE Online Learning Support:
by phone at 443-872-9265
by email at SOE-BB-SUPPORT@JHU.EDU Note: this support option has a longer SLA than the form or phone methods listed above.
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Faculty: by email at coursesupport@jhmi.edu
Students: via https://oit.med.jhmi.edu/BBhelp/
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Contact the JHUSON Help Desk:
by phone at 410-614-8800
by email at son-helpdesk@jhu.edu
http://nursing.jhu.edu/technology
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by https://ctl.jhsph.edu/help/
Course Plus
Support Resources: https://support.cldt.jhu.edu
Email: cldtsupport@jhu.edu
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