IT@JH recommends all Johns Hopkins faculty, staff and students include a personal email address and/or cell phone number in the myProfile section of These contact methods are only used for important reasons including account recovery, security concerns and emergency notifications. 

To check or update your contact info, log in to, click your JHED ID in the upper right corner of your screen, and navigate to myProfile. Ensure that you have a personal email and/or a cell phone number listed.