November 2025

Johns Hopkins Medicine launched Epic’s Capacity Management Dashboards across the enterprise, giving every hospital a single, real-time view of patient flow and throughput. The go-live in October replaces The Johns Hopkins Hospital’s GE-based Capacity Command Center displays and web viewer — delivering a modern, fully integrated solution at no additional Epic licensing cost and saving the institution roughly half a million dollars annually in legacy software, API, and specialized hardware expenses.

Members of the Health IT Grand Central & Prelude team partnered closely with patient flow champions from each hospital and collaborated with staff from all areas of each hospital, including nursing, bed planning, radiology, providers, and many more colleagues vital to capacity management workflows. These dashboards provide a standardized single source of truth to support decisions that impact access, patient flow, and length of stay. This effort also required the close collaboration of many different Health IT application teams. The CTS team was invaluable in the switchover of hardware within the separate adult and pediatric Capacity Command Centers at Johns Hopkins Hospital.

This enterprise rollout is Phase I of a multi-phase effort that also aligns with the forthcoming Patient Access, Capacity, and Efficiency (PACE) initiative — a system governance approach. While PACE governance is being stood up now, these Epic dashboards provide the technical foundation and shared data needed for the work ahead.