| Change Control Event | ACH UCCX The purpose for change is to Resync JTAPI and Upgrade Cisco UCCX Contact Center from version 12.5SU2 to version 12.5SU3. | Change Control Event | ACH UCCX The purpose for change is to Resync JTAPI and Upgrade Cisco UCCX Contact Center from version 12.5SU2 to version 12.5SU3.CHG0077777 2024-07-20 08:00:00 – 2024-07-20 22:00:00ACH UCCX The purpose for change is to Resync JTAPI and Upgrade Cisco UCCX Contact Center from version 12.5SU2 to version 12.5SU3.