| Change Control Event | Migrate Patient Access Services IVR traffic over to the newly upgraded Avaya Experience portal and call back assist. | Change Control Event | Migrate Patient Access Services IVR traffic over to the newly upgraded Avaya Experience portal and call back assist.CHG0075520 2024-03-14 21:30:00 – 2024-03-14 22:30:00Migrate Patient Access Services IVR traffic over to the newly upgraded Avaya Experience portal and call back assist.