| Change Control Event | Migrate Patient Access Services IVR traffic over to the newly upgraded Avaya Experience portal and call back assist. | Change Control Event | Migrate Patient Access Services IVR traffic over to the newly upgraded Avaya Experience portal and call back assist.CHG0075511 2024-03-13 21:00:00 – 2024-03-13 22:00:00Migrate Patient Access Services IVR traffic over to the newly upgraded Avaya Experience portal and call back assist.