Zoom AI Companion

Focus Your Meetings with Zoom’s AI Companion

Zoom’s AI Companion is an AI-based digital assistant that helps users improve productivity while using Zoom. It offers features such as transcription, meeting summaries, and intelligent suggestions for follow-up actions.

Guidance

Meeting Summary

The Meeting Summary feature generates a high-level summary of the meeting, including notable discussion topics and highlights, eliminating the need to take manual meeting notes. Learn More 

Smart Recording

The Smart Recording feature generates recordings with transcripts broken into smart chapters, and also identifies action items, highlights, and even has a feature that provides analytics on meeting and conversation metrics. Learn More 

Access

AI Companion is included, at no additional charge, for all Licensed Zoom accounts in the Johns Hopkins enterprise. AI Companion is not supported for Basic or free accounts. For instructions on how to enable AI Companion tools, visit ⁠this page. 

Featured Case Studies

Training

Frequently Asked Questions

What are the retention policies for Zoom AI Companion-generated summaries and recordings?

Meeting Summaries and Smart Recordings will be deleted after 180 days, following the Johns Hopkins retention policy for regular Zoom Cloud Recordings  

How do I know if my meeting is being recorded or transcribed?

All participants are prompted with information about Zoom AI Smart Recording and/or Zoom AI Meeting Summary and must consent to remaining in the meeting while either or both tools are active. If a meeting recording or transcription is started by someone in Microsoft Teams, all participants are notified.

Which Zoom AI Companion features are HIPAA-compliant?

Currently, Smart Recording and Meeting Summary features are HIPAA-compliant. When utilizing any of the AI Companion features, please consider the following:

  • Do not record or store any information that includes Personal Identifiable Information (PII) or Protected Health Information (PHI), such as social security numbers (SSNs), student education records, dates of birth, medical records, and personal contact information
  • Consider the nature of your meeting. Do not enable AI Companion features for meetings where sensitive data may be discussed or in any clinical, telemedicine, or healthcare settings
  • Be conscious of the audience with which you share meeting summaries and smart recordings
  • Please familiarize yourself with the current Johns Hopkins Sensitive Data policies
  • Review Zoom’s support article on how Zoom AI Companion features handle your data

Note: If your Zoom account is part of a HIPAA-compliant subaccount (JHM or JHSON), Smart Recording and Meeting Summary are the only AI Companion features available to you at this time.

What are the FERPA considerations of using Zoom AI Companion?

At JHU, student education records are considered Personally Identifiable Information (PII). As such, meeting hosts should not enable any of the AI Companion features for meetings involving student education record data. Additionally, please consider the following:

  • Do not record or store any information that includes other types of Personal Identifiable Information (PII) such as social security numbers (SSNs), dates of birth, medical records, and personal contact information
  • Consider the nature of your meeting. Do not enable AI Companion features for meetings where sensitive data may be discussed
  • Be conscious of the audience with which you share meeting summaries and smart recordings
  • Please familiarize yourself with the current Johns Hopkins Sensitive Data policies
  • Review Zoom’s support article on how Zoom AI Companion features handle your data

Does Zoom use my recording and transcript data to train AI?

Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-related customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.

How do I enable Zoom AI Smart Recording?

Access instructions on how to enable Smart Recording here.

How do I enable Zoom AI Companion Meeting Summary?

Access instructions on how to enable Meeting Summary here

Can I use Zoom AI Companion features in my classroom?

Please consult JHU’s Guidelines for Classroom Recordings for procedures regarding FERPA compliance when recording class sessions. Additionally, please note that because JHU considers student education records to be Personally Identifiable Information (PII), meeting hosts should not enable any of the AI Companion features if meetings will involve student education record data.