Zoom’s AI Companion is an AI-based digital assistant that helps users improve productivity while using Zoom. It offers features such as transcription, meeting summaries, and intelligent suggestions for follow-up actions.
The Meeting Summary feature generates a high-level summary of the meeting, including notable discussion topics and highlights, eliminating the need to take manual meeting notes. Learn More
The Smart Recording feature generates recordings with transcripts broken into smart chapters, and also identifies action items, highlights, and even has a feature that provides analytics on meeting and conversation metrics. Learn More
AI Companion is included, at no additional charge, for all Licensed Zoom accounts in the Johns Hopkins enterprise. AI Companion is not supported for Basic or free accounts. For instructions on how to enable AI Companion tools, visit this page.
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Meeting Summaries and Smart Recordings will be deleted after 180 days, following the Johns Hopkins retention policy for regular Zoom Cloud Recordings
All participants are prompted with information about Zoom AI Smart Recording and/or Zoom AI Meeting Summary and must consent to remaining in the meeting while either or both tools are active. If a meeting recording or transcription is started by someone in Microsoft Teams, all participants are notified.
Currently, Smart Recording and Meeting Summary features are HIPAA-compliant. When utilizing any of the AI Companion features, please consider the following:
Note: If your Zoom account is part of a HIPAA-compliant subaccount (JHM or JHSON), Smart Recording and Meeting Summary are the only AI Companion features available to you at this time.
At JHU, student education records are considered Personally Identifiable Information (PII). As such, meeting hosts should not enable any of the AI Companion features for meetings involving student education record data. Additionally, please consider the following:
Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-related customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.
Access instructions on how to enable Smart Recording here.
Access instructions on how to enable Meeting Summary here.
Please consult JHU’s Guidelines for Classroom Recordings for procedures regarding FERPA compliance when recording class sessions. Additionally, please note that because JHU considers student education records to be Personally Identifiable Information (PII), meeting hosts should not enable any of the AI Companion features if meetings will involve student education record data.